About & Location
About our clinic
We believe everyone has the right to quality healthcare, when, where and how they need it. From blood tests to mental health, scripts to specialists, our team is here to help you and your family.
Location
Located at 454 Hargreaves St in the heart of Bendigo, close to pharmacy and radiology services — with Dorevitch Pathology occupying one room on-site for extra convenience.
Parking
On-site parking is available, including a disabled space. There's further street parking along Hargreaves St, or an off-street car park at the corner of Hargreaves and Edwards Street.
Booking & Attending
Booking an appointment
Hargreaves St Medical is an appointment-based clinic. Book easily by phone or through our 24-hour online booking system. Some doctors and specialists aren't available for online booking — if you can't see your preferred doctor, call reception on 03 5454 3973.
Seeking your doctor of choice
Our admin team works hard to book you with the doctor of your choice. Every GP values quality care and works as a team — if your preferred doctor isn't available, we'll do our best to offer you another.
New patients — what to bring
If you haven't registered online, arrive at least 10 minutes early for your first appointment, and bring:
- A current Medicare card
- Private health fund details
- Concession cards — Health Care Card, eligible Veterans' Affairs (DVA) card or pension card
- Any relevant test results or referrals from another clinic or specialist
Cancellations
If you can't make it, please give reception at least 4 hours' notice for GP appointments and 48 hours' notice for specialist appointments, so we can offer the time to someone else.
Non-attendance may be billedChange of details
If any of your personal details change — name, address, contact number, email address or next of kin — please let reception know by phone or at your next appointment.
After Hours & Home Visits
After-hours care
Our own GPs provide after-hours teleconsultations to existing patients on a 7-day-a-week roster. This service is not bulk billed — an out-of-pocket fee of $60 applies. Call 03 5454 3973 and follow the prompts.
Home visits
Where it's safe and reasonable, we visit regular patients at home, in aged or residential care, or in hospital. This applies where the patient is a regular patient of the clinic, resides within a reasonable travelling distance, and it's safe and reasonable to do so. All home visits must be discussed with a GP before booking with reception.
Masks & Email
Face masks
Patients attending Hargreaves St Medical Practice for an in-clinic consult are required to wear a face mask upon entering the clinic.
Email policy
Email is intended for one-way communication only and will not be used to discuss or diagnose medical issues, or to book appointments. To book an appointment or seek medical assistance — including anything urgent — please call 03 5454 3973. Email should never be used for emergency problems.
Patient Survey
Thank you for your feedback
Thank you to every patient who took the time to complete our recent patient survey. Your participation is genuinely appreciated, and the constructive feedback you shared has given us insight into where we can improve — outlined in the survey results below.